Returns and Exchanges

At Olivia's Heartland we strive to offer only products with excellent quality and craftsmanship.  We carefully inspect your order for accuracy and quality prior to shipping.  As soon as your package arrives please inspect all items and notify us of any damage or discrepancy.  

If, within 30 days of receipt of your order, you are not satisfied with your purchase, you may arrange for a refund, or store credit.  Merchandise returned to Olivia's Heartland for a refund will be assessed a restocking fee of 11%.  Store credit is issued in the full purchase price of the item.  Please contact us for a return authorization.

We cannot accept returns on gift cards or items damaged through normal wear and tear.  We also cannot accept returns on final-sale items.

All of our products are 100% guaranteed regarding quality and workmanship.